Remote Access to BlackBerry Devices Now Available via Remote360
PRESS CONTACT:
Allison A. Rickards, Director of Marketing and Documentation, 770.326.9014, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Remote Access to BlackBerry Devices
Now Available via Remote360
IT administrators can securely connect to and remotely operate BlackBerry devices in use in their organization.
Norcross, GA – March 3, 2009 – Corus360 is proud to announce Remote360 for BlackBerry, an application that enables IT administrators to securely connect to and remotely operate the BlackBerry devices in use in their organization. Currently, if an issue occurs with the BlackBerry device, the user must ship the device to or schedule an in-office appointment with an IT representative to resolve the problem, wasting valuable time and resources. Remote360 for BlackBerry’s key competitive advantage is the ability to greatly reduce the time to resolution by allowing an administrator remote access to resolve application or device issues, resulting in both significant time and cost savings.
“Remote360 for BlackBerry is an invaluable tool for any company’s help desk,” states Tom Lowry, Senior Partner at Corus360. “In any economy, companies cannot ignore the benefit of rapid time to resolution and reducing operating costs.”
Using the Remote360 system, a smartphone user can enable remote access to their device, allowing a support user to view the device's screen in a web browser and issue commands to drive the device remotely. During a session, both the support user and the BlackBerry user will see the same screen and can interact with the device.
"This application for BlackBerry is a great example of our dedication and support of RIM” said Ted Chappell, EVP Corus360 Development Services. “Applications like Remote360 for BlackBerry will become the standard for companies looking for greater efficiencies within their organizations.”
Enterprise users are increasingly utilizing smartphones for important business tasks away from their offices. If a user is having a problem with their smartphone, support is difficult and even minor issues can have a major impact on customer service or revenue generation. With the use of Remote360 for BlackBerry, many of these issues can be addressed in a timely and cost effective manner. The Remote360 demo is now available at www.remote360.mobi.
About Corus360
Corus360 is a technology consulting and solutions company with over 10 years of success helping clients better leverage technology investments to satisfy strategic and tactical business requirements. We specialize in best of breed infrastructure solutions, IT management consulting, Data Center technologies, disaster recovery, managed services and enterprise applications. For more information, call 888.CORUS.08 or visit www.corus360.com.